• No. 7 Don - Ritz Street. Behind Udoka housing Estate, Awka, Anambra
  • +2348148146742
Don-Ritz Hotel Booking – Terms and Conditions

Effective Date: [Insert Date]

Welcome to the Don-Ritz Hotel Booking Website https://donritzhotels.com. By accessing or using our website and booking platform, you agree to be bound by the following terms and conditions.

1. Booking and Reservations
  • All reservations are subject to availability and confirmation by Don-Ritz Hotel.

  • Guests must provide accurate information during booking, including full name, contact details, and valid payment information.

  • A booking is considered confirmed only upon receipt of a booking confirmation email.

2. Check-In / Check-Out Policy
  • Check-in time: [e.g. 2:00 PM] | Check-out time: [e.g. 12:00 PM]

  • Early check-in or late check-out requests may incur additional charges and are subject to availability.

3. Payment Terms
  • Full or partial payment may be required at the time of booking, depending on the selected rate or package.

  • Accepted payment methods include debit/credit cards and any listed digital payment options.

  • All prices listed are in Naira and include applicable taxes unless stated otherwise.

4. Cancellation and Refund Policy
  • Cancellations must be made through the Website or by contacting our customer support.

  • Free cancellation is available up to [e.g. 24 or 48 hours] before the check-in date unless otherwise stated.

  • Late cancellations or no-shows may incur charges equivalent to one night’s stay or more depending on the rate plan.

5. Guest Conduct
  • Guests are expected to behave respectfully toward hotel staff, other guests, and property.

  • Illegal activity, excessive noise, or damage to hotel property may result in removal from the premises without refund and may incur additional charges.

6. Privacy
  • Your personal information is protected and handled in accordance with our Privacy Policy. We will not share your data with third parties without your consent, except as required by law.

7. Modifications to Terms
  • Don-Ritz Hotel reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on the Website and take immediate effect.

8. Liability Disclaimer
  • Don-Ritz Hotel is not responsible for any direct or indirect loss, damage, or inconvenience arising from the use of the Website or any booking made through it.

  • We do not guarantee uninterrupted access to the Website and are not liable for any downtime or technical issues.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of Nigeria, and any disputes will be subject to the exclusive jurisdiction of the courts therein.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Don-Ritz Hotel
Email: info@donritzhotels.com
Phone: +2348148146742

Website: https://donritzhotels.com